Compliance & Authenticity
Last Updated: July 2026
Our Commitment
At Rosalte, trust is at the heart of everything we do.
We are committed to offering thoughtfully curated beauty and lifestyle products that meet our standards for quality, authenticity and customer confidence.
Authentic Products
We are committed to supplying genuine products sourced through reputable manufacturers, authorised distributors, trusted wholesalers and carefully vetted supply partners.
Every supplier undergoes an internal review before products are offered through Rosalte.
Product Quality
We carefully assess products before making them available to our customers.
Where applicable, products are checked for:
* Authenticity
* Batch information
* Packaging integrity
* Shelf life
* Labelling compliance
* General condition
Regulatory Compliance
We endeavour to ensure products offered for sale comply with applicable regulatory requirements within the markets in which we operate.
Certain products may contain multilingual packaging or country-specific labelling depending on the manufacturer and intended market.
Customers are encouraged to read all product instructions and warnings before use.
Product Safety
Your safety is important to us.
We recommend:
* Following all manufacturer instructions.
* Performing a patch test where appropriate.
* Discontinuing use if irritation occurs.
* Consulting a healthcare professional if you have allergies or medical concerns.
Rosalte cannot guarantee compatibility of products with every individual skin type or condition.
Counterfeit Policy
Rosalte has a zero-tolerance policy towards counterfeit products.
If we become aware of any product that does not meet our authenticity standards, it will be immediately removed from sale while a full investigation is carried out.
We work closely with suppliers to maintain the integrity of our product offering.
Responsible Sourcing
We strive to partner with suppliers who share our commitment to:
* Product quality
* Ethical business practices
* Transparency
* Responsible sourcing
* Customer safety
Customer Confidence
Our goal is to provide a shopping experience built on:
* Authenticity
* Transparency
* Quality
* Professional service
* Long-term customer relationships
Should you have any questions regarding a product’s authenticity or origin, our Customer Care team will be pleased to assist you.
Continuous Improvement
We continually review our supplier network, quality procedures and product portfolio to ensure we maintain the standards our customers expect.
As our business grows, we will continue investing in quality assurance, supplier relationships and customer education to support informed purchasing decisions.
Contact Us
If you have any questions regarding this policy or any product purchased from Rosalte, please contact:
Rosalte
Customer Care
Email: info@rosalte.com